Legal notice

Website Operator


HeavyHitter.com is owned and operated by Heavy Hitter Ind. Inc. DBA Green Tree Jewelry, Valley Center, California, United States. Contact: LJ@heavyhitter.com.


Intellectual Property


All content on this website — including product designs, carving and engraving patterns, photographs, videos, text, graphics, logos, and the HeavyHitter name and mark — is the property of Heavy Hitter Ind. Inc. DBA Green Tree Jewelry or its licensors and is protected by United States and international copyright and trademark law. You may not reproduce, distribute, modify, or commercially exploit any content from this site without our prior written permission.


No League Affiliation


HeavyHitter.com is not affiliated with, sponsored by, or endorsed by Major League Baseball (MLB), Minor League Baseball (MiLB), the NCAA, or any professional or amateur baseball league, team, or players' association. Any team names, league names, or player names that appear in customer-supplied personalization text are provided by the customer, and references to "professional grade" describe the quality and specifications of the wood and craftsmanship only — they do not imply league certification or approval unless expressly stated for a specific product.


Customer-Supplied Personalization Content


When you order a personalized bat, you are responsible for the text, names, logos, and artwork you submit. By submitting content, you represent that you own it or have the right to use it, and that it does not infringe any third party's trademark, copyright, or publicity rights. We reserve the right to refuse any personalization request that we believe is infringing, unlawful, hateful, or otherwise objectionable, at our sole discretion.


Product Representations


Our bats are individually hand-carved and laser-engraved from natural wood. Grain pattern, color, weight, and engraving appearance vary from piece to piece. Photographs on this site are representative; your bat will be unique and may differ slightly from the images shown.


External Links


This site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.


Disputes


This notice and your use of this website are governed by the laws of the State of California, without regard to conflict-of-law principles.


 

 

2. TERMS OF SERVICE

Last updated: July 31, 2026


Welcome to HeavyHitter.com (the "Site"), operated by Heavy Hitter Ind. Inc. DBA Green Tree Jewelry ("HeavyHitter," "we," "us"). By accessing the Site or placing an order, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Site.


1. Eligibility


You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By ordering, you represent that you meet this requirement.


2. Products


We sell full-size, professional-grade wood baseball bats that are individually hand-carved and laser-engraved. Because each bat is made from natural wood and finished by hand, variations in grain, color, weight, balance, and engraving are normal and are not defects.


3. Custom and Personalized Orders


(a) You are responsible for reviewing your personalization text (spelling, dates, names, punctuation) before submitting your order. We engrave exactly what you submit. (b) If we provide a digital proof, production begins after your approval, and you accept the proof as the specification for your bat. (c) Custom and personalized bats are made to order and cannot be resold. See our Refund Policy for what this means for returns. (d) You may cancel or modify a custom order only before production begins. Once carving or engraving has started, the order cannot be canceled. (e) We may refuse any personalization request that we believe infringes third-party rights or is unlawful or objectionable.


4. Pricing and Payment


All prices are in U.S. dollars unless stated otherwise. We reserve the right to correct pricing errors, including after an order is placed; if we do, we will notify you and give you the option to cancel for a full refund. Payment is processed at checkout through Shopify's payment providers.


5. Intended Use, Assumption of Risk, and Safety


(a) Baseball is a physical activity that carries inherent risks. Wood bats — including professional-grade bats — can crack, splinter, or break during normal use, and broken pieces can cause injury to the batter, other players, or bystanders. By purchasing and using our bats, you acknowledge and voluntarily assume these risks. (b) Our bats are intended for use by persons with appropriate skill and supervision, with proper protective equipment, and in appropriate playing environments. Inspect your bat before each use and immediately retire any bat showing cracks, splintering, or damage. (c) Decorative, commemorative, and trophy bats (heavily carved or engraved pieces) may be structurally weakened by the carving and are sold for display purposes. Do not use display pieces for hitting unless the product listing expressly states the bat is game-ready. (d) League rules vary. You are responsible for confirming that a bat meets the rules of your league or organization before use in play. Unless a listing expressly states a specific certification, no certification is implied.


6. Warranty Disclaimer


EXCEPT AS EXPRESSLY STATED IN A PRODUCT LISTING, OUR PRODUCTS ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WOOD BATS ARE NOT WARRANTED AGAINST BREAKAGE, WHICH IS AN INHERENT CHARACTERISTIC OF WOOD BATS AND CAN OCCUR ON ANY SWING REGARDLESS OF QUALITY. Some states do not allow limitations on implied warranties, so some of the above may not apply to you.


7. Limitation of Liability


TO THE FULLEST EXTENT PERMITTED BY LAW, Heavy Hitter Ind. Inc. DBA Green Tree Jewelry AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM THE USE OR MISUSE OF OUR PRODUCTS — AND OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM. Some states do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.


8. Indemnification


You agree to indemnify and hold harmless Heavy Hitter Ind. Inc. DBA Green Tree Jewelry from any claims, damages, or expenses (including reasonable attorneys' fees) arising from (a) personalization content you submit, (b) your misuse of a product, or (c) your violation of these Terms.


9. Intellectual Property


All Site content and all HeavyHitter designs, patterns, and marks are our property or that of our licensors. Purchasing a bat does not transfer any intellectual-property rights in its design. We retain the right to photograph finished custom pieces for our portfolio and marketing; if you prefer we not showcase your piece, tell us at LJ@heavyhitter.com when you order.


10. Site Use


You agree not to misuse the Site, interfere with its operation, scrape its content, or use it for any unlawful purpose. We may suspend or refuse service at our discretion.


11. Governing Law and Disputes


These Terms are governed by the laws of the State of California. Any dispute arising from these Terms or your purchase will be resolved in the state or federal courts located in California, and you consent to their jurisdiction. You and HeavyHitter each waive any right to a jury trial and agree that any claim must be brought individually and not as part of a class action, to the extent permitted by law.


12. Changes


We may update these Terms from time to time. The version posted at the time of your order applies to that order.


Contact: LJ@heavyhitter.com · Heavy Hitter Ind. Inc. DBA Green Tree Jewelry, Valley Center, California


 

 

3. PRIVACY POLICY

Last updated: July 31, 2026


This Privacy Policy describes how HeavyHitter.com ("we," "us") collects, uses, and shares your personal information when you visit or make a purchase from the Site.


Information We Collect


  • Order information: name, billing and shipping address, email, phone number, payment details (processed by our payment providers — we never see or store full card numbers), and the personalization text you submit for your bat.

  • Device information: IP address, browser type, time zone, cookies, pages viewed, and how you interact with the Site. Collected automatically via cookies, pixels, and similar technologies, including those provided by Shopify.

  • Communications: messages you send us by email, chat, or social media.


How We Use It


  • To fulfill orders — including producing your personalized bat, processing payment, arranging shipping, and sending order confirmations.

  • To communicate with you, screen orders for fraud or risk, and provide customer support.

  • To send marketing communications, where you have opted in. You can unsubscribe at any time via the link in any marketing email.

  • To improve the Site and our products, and to run and measure advertising.


Sharing


We share personal information with service providers who help us operate: Shopify (which powers our store), payment processors, shipping carriers, print/production tools, email and marketing platforms, and analytics and advertising providers (such as Google and Meta). We also share information when required by law or to protect our rights. We do not sell your personal information for money. Some sharing with advertising partners may be considered "sharing" or "targeted advertising" under certain state privacy laws — you can opt out as described below.


Cookies


We use cookies to keep your cart working, remember preferences, and measure and improve marketing. You can control cookies through your browser settings; disabling them may affect Site functionality.


Your Rights


Depending on where you live (including California and other states with consumer privacy laws), you may have the right to access, correct, or delete your personal information, and to opt out of targeted advertising. To exercise any of these rights, email us at LJ@heavyhitter.com with the subject line "Privacy Request." We will not discriminate against you for exercising your rights.


Retention


We keep order records (including personalization content) as long as needed for business, tax, and legal purposes, then delete or anonymize them.


Children


The Site is not directed at children under 13, and we do not knowingly collect their personal information. Personalized bats for minors should be ordered by an adult.


Changes


We may update this policy from time to time. The current version will always be posted on this page.


Contact: LJ@heavyhitter.com · Heavy Hitter Ind. Inc. DBA Green Tree Jewelry, Valley Center, California


 

 

4. REFUND POLICY

Last updated: July 31, 2026


Every HeavyHitter bat is individually hand-carved and laser-engraved to order. Please read this policy before purchasing.


Custom and Personalized Bats — Final Sale


Because personalized bats are made specifically for you and cannot be restocked or resold, all custom and personalized orders are final sale and are not eligible for return, exchange, or refund — except as described below.


We Make It Right If We Got It Wrong


If your bat arrives with a production error on our part — the engraving doesn't match the text you submitted (or the proof you approved), or the bat has a defect in materials or workmanship — contact us at LJ@heavyhitter.com within 14 days of delivery with photos. We will remake the bat or refund you in full, at your choice. This does not cover errors in the text you submitted: we engrave exactly what you type, so please double-check spelling, names, and dates before ordering.


Damaged in Transit


If your bat arrives damaged, email LJ@heavyhitter.com within 14 days of delivery with photos of the bat and the packaging. We will file the carrier claim and send a replacement — you don't need to fight the shipping company.


Order Changes and Cancellations


You may cancel or change a custom order for a full refund any time before production begins. Once carving or engraving has started, the order cannot be canceled or refunded. If you need a change, contact us as soon as possible and we'll tell you honestly where your order stands.


Non-Personalized Items


Non-customized, non-engraved items in unused condition may be returned within 30 days of delivery for a refund of the purchase price. Return shipping is the customer's responsibility unless the return is due to our error. Refunds are issued to the original payment method within 10 business days of our receiving the return.


Breakage in Use


Wood bats can break during normal play — this is an inherent characteristic of wood, not a defect, and breakage during use is not covered by refund or replacement. Decorative and display pieces are not intended for hitting.


Contact: LJ@heavyhitter.com


 

 

5. SHIPPING POLICY

Last updated: July 31, 2026


Production Time


Every bat is carved and engraved to order. Current production time is 5–10 business days from order confirmation (or from proof approval, when a proof is provided). Production time is in addition to shipping time. During peak seasons (holidays, Father's Day, playoff season) production may run longer — the current estimate is shown at checkout and in your confirmation email.


Shipping Methods and Rates


We ship from Valley Center, California via major carriers (UPS, FedEx, or USPS). Rates and delivery estimates are calculated at checkout based on your address. Bats ship in rigid, purpose-built packaging.


Tracking


You'll receive a tracking number by email as soon as your bat ships.


Rush Orders


Need it by a date? Contact us at LJ@heavyhitter.com before ordering and we'll tell you straight whether it's possible. Rush production, when available, may carry an additional fee.


International Shipping


We currently ship within the United States. For international orders, contact us at LJ@heavyhitter.com — where we can ship internationally, the customer is responsible for any customs duties, import taxes, and brokerage fees, which are not included in our shipping charges.


Address Errors and Delivery Issues


Please double-check your shipping address at checkout — we are not responsible for orders shipped to an incorrectly entered address. If a package is returned to us as undeliverable, we'll contact you to arrange reshipment (reshipping costs may apply). If tracking shows your package as delivered but you can't find it, contact us within 7 days and we'll help investigate with the carrier.


Damaged Shipments


See our Refund Policy — photograph the damage and the packaging, email us within 14 days, and we'll handle the carrier claim and replacement.


Contact: LJ@heavyhitter.com